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Wrong Fuel Rescue Privacy Policy

Your privacy is very important to us. Accordingly, Wrong Fuel Rescue has developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfilment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you sign up for membership or make donations.
Wrong Fuel Rescueoffers the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

Wrong Fuel Rescue does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

Wrong Fuel Rescueis in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

English Language

The English version of this Privacy Policy governs. All disputes, claims and causes of action (and related proceedings) will be communicated in English.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we make a material change to our privacy policies and procedures as to the collection, use or disclosure of your Personal Information, we will post a notice of those changes on our Website or notify you by email (sent to the email address specified in your account) to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it, prior to the change becoming effective. You are bound by changes to the Privacy Policy when you use the site after those changes have been posted. Wrong Fuel Rescue encourages you to periodically review this page for the latest information on our privacy practices.

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Shannon Smith
Shannon Smith
05:32 22 Sep 19
From the moment We rang to book in the job, Nathan arrived at my door step 25min later. This Was my 1st experience with “Wrong fuel rescue” and Nathan ensured that it was effortless... he was beyond helpful, full of knowledge, fast and efficient & incredibly kind. I would recommend this company as there services are fantastic and ther staff are an absolute delight to work with. Thank you so much Nathan
Phil Connew
Phil Connew
04:42 22 Sep 19
Thanks, Steven for the great rescue mission you performed this morning. Great communication from the outset. I highly recommended this company. He explained everything well. The car's running perfectly. Cheers.
Ataahua Hapeta-Taereau
Ataahua Hapeta-Taereau
05:44 15 Sep 19
Had the worse day ever! Started that by putting over $70 of petrol in my diesel car! Only to realise this ONCE we have driven off and the car stopped working! I googled frantically, with heavy breath and stressed fingers! Thank god I found these guys! Who came within 30minutes and Simon was fantastic! Very calming, informative, & polite. It made the situation a lot more comforting. Such an easy mistake that’s costly, but wrong fuel rescue understood the financial stress and delivered a fixed price. I am beyond impressed and cannot praise enough. It was done within a hour. Don’t go anywhere else. These are your go-to guys.
Paul Ryan
Paul Ryan
08:56 14 Sep 19
Excellent service and very timely. Was able to relieve any stress and reassure no damage even though driven for 2km. Would highly recommend. Simon was excellent and was very efficient and reassuring. Also John was great on call centre. All my stress has gone. Cant thank you enough Simon.
Jacqui Pasquale
Jacqui Pasquale
10:52 09 Aug 19
I couldn’t believe I put the wrong fuel in my car, a quick call to Wrong Fuel Rescue and all my worries were alleviated. Zane made his way to me and worked his magic and my car was as good as new. The service from my first call to when Zane saw me safely to a fuel station to refuel correctly was impeccable. I have no hesitation in recommending this professional and friendly business. I’m very grateful. Zane’s attention to safely should also be addressed. What a great service a big thumbs up from me. Thank you Zane for your efforts in getting me up and running again.
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